Tim Saul is General Manager, Customer Performance Strategy at NBN Co.
Tim is accountable for the development and implementation of key customer and business strategies to enable the effective operation of the business.
Previously Head of nbn™ Local, South Australia and the Northern Territory, Tim was responsible for managing corporate expectation and reputation, and for delivering community education and engagement programs in areas where the nbn™ network is being deployed. Tim’s major stakeholders included all levels of government, local media and business, and community stakeholder groups.
He is passionate about working with all customers and communities to ensure they have a smooth connection experience, and understand and embrace the opportunities provided by the nbn™ network.
Tim understands the importance of telecommunications, particularly in regional and remote Australia, and is committed to helping people living and working in these areas gain access to all the benefits that can be delivered by fast and reliable broadband.
Tim is also passionate about indigenous engagement, having spent time in the APY Lands and Laynhapuy Homelands to understand how the nbn™ network can improve health, education and lifestyle services to those communities and other indigenous communities across the country.
Tim has also spent time as the Corporate Affairs representative on NBN Co’s Reconciliation Action Plan Implementation Team.