Access to business fibre has changed




Check to see what your location is eligible for

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Great news! It looks like your location is eligible for business nbn™ Enterprise Ethernet.

This could include:

  • No up-front build costs to providers;
  • Our most competitive wholesale service pricing;
  • Plus if your provider signs up for a 3 year Enterprise Ethernet plan, there’s no up-front connection cost charged to them.*

Great news! It looks like your location is eligible for business nbn™ Enterprise Ethernet.

This could include no up-front build costs to providers. Plus if your provider signs up for a 3 year Enterprise Ethernet plan, there’s no up-front connection cost to your provider.*

Great news! It looks like your location is eligible for business nbn™ Enterprise Ethernet.

This could include our most competitive wholesale service pricing. Plus if your provider signs up for a 3 year Enterprise Ethernet plan, there’s no up-front connection cost to your provider*. Build costs will apply and will depend on your location and the complexity of the build.

Great news! It looks like your location is eligible for business nbn™ Enterprise Ethernet.

Build costs will apply and will depend on your location and the complexity of the build.

Next steps

Talk to your provider or business nbn™ accredited adviser for more information about availability, applicable costs, the connection process, and the retail solutions based on Enterprise Ethernet that best meet your business needs.

Unfortunately business nbn™ Enterprise Ethernet is not currently available at this location.

Next steps

Speak to a provider or business nbn™ accredited adviser about other upgrade options and retail solutions that may be available to you.

More information:

The business nbn™ fibre initiative is helping to advance the digital capability of businesses across Australia. We’re investing to deliver on-request+ upgrades to business-grade fibre to more businesses than ever before. The initiative also includes the creation of business nbn™ fibre zones across Australia, including a presence in regional centres. Eligible businesses within these zones will benefit from wholesale pricing discounts, enabling regional areas to receive the same metro pricing that typically favoured capital city centres.
We deliver a range of offers for our wholesale product, Enterprise Ethernet. These include wholesale pricing discounts, and no up-front build costs for service providers for over 90% of business locations within the nbn™ network footprint*. Plus, if your provider signs up for a 3 year Enterprise Ethernet plan, there’s no up-front connection cost to your provider for standard installations*. For most locations in the nbn™ Fixed Line footprint, there will be a guarantee on fibre build quotes, and providers will enjoy a Service Delivery Guarantee of 50 business days for Enterprise Ethernet orders. This provides end customers with much greater certainty on their upfront costs and connection times*.

In September 2020, nbn announced the creation of 240 business nbn™ fibre zones as part of our $700m investment in network development. Demonstrating our ongoing commitment to Australian businesses, nbn has just announced another tranche of 44 new zones, and we will be continuing to add further business nbn™ fibre zones through our co-investment programs and ongoing work with other Government entities.

nbn may also announce further business nbn™ fibre zones in the future depending on the demand around the country.

Through our co-investment program, nbn is assisting state and local governments to expand business nbn™ fibre zones into areas of growth and demand, which in turn will help to extend our business fibre further into the network. This will make Enterprise Ethernet more accessible to businesses across Australia. Speak to your nbn™ Local representative, or your local or state government representative for more information.
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business nbn™ Enterprise Ethernet is only available in the nbn™ Fixed Line network footprint and at limited premises served by the nbn™ Fixed Wireless and Satellite networks. Costs may apply; customers should contact their preferred service provider to ask about availability and any fees and charges that may be applicable.
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Regardless of the retail service you purchase, the actual wholesale speeds delivered by the business nbn™ Enterprise Ethernet product will be no more than 952Mbps due to equipment and network limitations. An end customer’s experience, including the speeds actually achieved over the nbn™ network, depends on some factors outside our control (like their equipment quality, software, and how their retail service provider designs its network). If your service provider has not selected the 'Class of Service – High', the speeds you experience may be affected by contention on the nbn™ network, particularly in busy periods.
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nbn is a wholesaler and does not control costs charged by service providers. Customers should contact their preferred provider to ask about availability and any fees and charges from their provider that may be applicable. These pricing offers are not available for most premises in the nbn™ Fixed Wireless or Satellite footprints or for most premises which have complex connections – further costs are likely to apply to these premises.
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nbn is very happy with BIG4 Easts Beach Holiday Park’s experience with the nbn™ network. Of course, end customer experiences may vary. An end customer’s experience, including the speeds actually achieved over the nbn™ network, depends on the configuration over which services are delivered to their premises, whether they are using the internet during the busy period, and some factors outside of nbn’s control (like their equipment quality, software, chosen broadband plan, signal reception, or how their provider designs its network). For business nbn™ Enterprise Ethernet, if your service provider has not selected the Class of Service – High, the speeds you experience may be affected by contention on the nbn™ network, particularly in busy periods.
The ‘FBC Quote Guarantee’ applies to all locations in the nbn™ Fixed Line network footprint. Fibre build charges apply under a Build Agreement and are separate to service installation charges, which will continue to apply (see the nbn™ Enterprise Ethernet Price List and Enterprise Ethernet DCR Annexure for more details). nbn reserves its rights to cancel an eligible order from a service provider on the basis that it reasonably determines it is not viable to proceed with the order, e.g., due to the unforeseen complexity of proceeding with an order at the premises.
The 50 Business Days Service Delivery Guarantee is not available for Premises located in the nbn non-fixed line footprint. The 50 Business Days Service Delivery Guarantee is also unavailable at some Premises within the nbn™ Fixed Line footprint as identified by nbn.
Enterprise Ethernet eligibility is based on an nbn desktop analysis of available data. There may be a small number of premises where eligibility results will differ from those provided on the nbn™ website. You will need to confirm your location’s eligibility with your provider.