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Network usage COVID-19

Traffic on the nbn™ broadband access network has grown significantly since social distancing measures have been implemented to stop the spread of COVID-19.

As part of our commitment to ongoing transparency, NBN Co wants to provide Australians with regular updates on how traffic is increasing on its network as more Australians turn to their broadband services for work, education and entertainment at home.

The following metrics show how peak throughput (the highest record of data flowing through the nbn™ broadband access network during defined periods) and network usage on our main wholesale broadband service has increased since the end of February.

Downstream network usage
Compared to the pre-COVID-19 baseline (24 Feb - 1 Mar), in the week of 3 Aug - 9 Aug:
  • The peak downstream network throughput during the Evening Busy Hours has increased by 47% to 16.2 terabits per second (Tbps);
  • The peak for the Early Evening Hours has increased 54% to 15.1Tbps;
  • The peak Business Hours has increased 38% to 10.8Tbps.

Important information

These metrics represent the throughput peak each week, across the following three distinct periods using Australian Eastern Standard/Daylight time:

  • Business hours - Monday to Friday 8am to 4:59pm
  • Early evening hours - Monday to Sunday 5pm to 7:59pm
  • Evening busy hours - Monday to Sunday 8pm to 11:59pm

For Business Hours, the peak is determined by taking the highest downstream throughput for our TC-4 service from the busiest 15 minute increment between Monday to Friday. The Early Evening Hours and Busy Evening Hours figures are recorded using the same methodology, but over a seven day period. The terabits per second (Tbps) value is rounded to one decimal place. The percentage increase is rounded to the nearest whole number.

NBN Co considers the throughput peak metric for our TC-4 service as the most appropriate measure for growth in data flowing through the network as it shows when network use is at its highest in each defined period in a week for our wholesale access service most used for residential broadband services.

Network usage, at 11am on Friday, 7 August increased 72% compared to Friday 28 Feb (Pre COVID-19 baseline).

Important information

This graph shows TC-4 usage (measured in terabits per second for both upstream and downstream) over a 24 hour period (using Australian Eastern Standard/Daylight time on the dates shown in the key). It compares the results from those two dates against a corresponding 24 hour period from nbn’s pre-COVID-19 baseline on 28 February 2020 (the last week of February). Each marker on the x axis represents an hour period in the day. The y axis shows, for each of the 60 minute periods in that 24 hour period: The downstream throughput measure calculated by recording the highest downstream throughput for our TC-4 service from the busiest 15 minute increment in that 60 minute period. The upstream throughput measure, calculated by recording the highest upstream throughput for our TC-4 service from the busiest 30 minute increment in that 60 minute period. The terabits per second (Tbps) value is rounded to one decimal place. The percentage increase is rounded to the nearest whole number.

Upstream network usage
Compared to the pre-COVID-19 baseline (24 Feb - 1 Mar), in the week of 3 Aug - 9 Aug:
  • The peak upstream network throughput during the Evening Busy Hours has increased by 32% to 1.02 terabits per second (Tbps);
  • The peak for the Early Evening Hours has increased 38% to 0.94Tbps;
  • The peak Business Hours has increased 76% to 0.88Tbps.

Important information

These metrics represent the throughput peak each week, across the following three distinct periods using Australian Eastern Standard/Daylight time:

  • Business hours - Monday to Friday 8am to 4:59pm
  • Early evening hours - Monday to Sunday 5pm to 7:59pm
  • Evening busy hours - Monday to Sunday 8pm to 11:59pm

For Business Hours, the peak is determined by taking the highest upstream throughput for our TC-4 service from the busiest 15 minute increment between Monday to Friday. The Early Evening Hours and Busy Evening Hours figures are recorded using the same methodology, but over a seven day period. The terabits per second (Tbps) value is rounded to two decimal places. The percentage increase is rounded to the nearest whole number.

NBN Co considers the throughput peak metric for our TC-4 service as the most appropriate measure for growth in data flowing through the network as it shows when network use is at its highest in each defined period in a week for our wholesale access service most used for residential broadband services.

Upstream network usage, at 11am on Friday, 7 Aug increased 95% compared to Friday 28 Feb (Pre COVID-19 baseline).

Important information

This graph shows TC-4 usage (measured in terabits per second for both upstream and downstream) over a 24 hour period (using Australian Eastern Standard/Daylight time on the dates shown in the key). It compares the results from those two dates against a corresponding 24 hour period from nbn’s pre-COVID-19 baseline on 28 February 2020 (the last week of February). Each marker on the x axis represents an hour period in the day. The y axis shows, for each of the 60 minute periods in that 24 hour period: The downstream throughput measure calculated by recording the highest downstream throughput for our TC-4 service from the busiest 15 minute increment in that 60 minute period. The upstream throughput measure, calculated by recording the highest upstream throughput for our TC-4 service from the busiest 30 minute increment in that 60 minute period. The terabits per second (Tbps) value is rounded to one decimal place. The percentage increase is rounded to the nearest whole number.


Download

Check out the PDF version of the progress reports.

January 2020 Monthly Progress Report
24 February 2020
Download (PDF - 51 KB)
February 2020 Monthly Progress Report
March 2020 Monthly Progress Report
April 2020 Monthly Progress Report
May 2020 Monthly Progress Report
June 2020 Monthly Progress Report
January 2019 Monthly Progress Report
18 February 2019
Download (PDF - 45 KB)
February 2019 Monthly Progress Report
March 2019 Monthly Progress Report
April 2019 Monthly Progress Report
May 2019 Monthly Progress Report
June 2019 Monthly Progress Report
July 2019 Monthly Progress Report
20 August 2019
Download (PDF - 49 KB)
August 2019 Monthly Progress Report
17 September 2019
Download (PDF - 49 KB)
September 2019 Monthly Progress Report
22 October 2019
Download (PDF - 50 KB)
October 2019 Monthly Progress Report
22 November 2019
Download (PDF - 52 KB)
November 2019 Monthly Progress Report
20 December 2019
Download (PDF - 50 KB)
December 2019 Monthly Progress Report
20 January 2020
Download (PDF - 50 KB)
February 2018 Monthly Progress Report
March 2018 Monthly Progress Report
April 2018 Monthly Progress Report
May 2018 Monthly Progress Report
June 2018 Monthly Progress Report
July 2018 Monthly Progress Report
16 August 2018
Download (PDF - 37 KB)
August 2018 Monthly Progress Report
18 September 2018
Download (PDF - 33 KB)
September 2018 Monthly Progress Report
16 October 2018
Download (PDF - 179 KB)
October 2018 Monthly Progress Report
19 November 2018
Download (PDF - 56 KB)
November 2018 Monthly Progress Report
18 December 2018
Download (PDF - 237 KB)
December 2018 Monthly Progress Report
22 January 2019
Download (PDF - 47 KB)

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