How network congestion can impact your internet experience

There are a range of factors that can affect your internet experience, including network congestion. Here, we take a look at how network congestion occurs and what you can do about it.

Your next steps

Find out if Australia's new broadband access network is available at your home or business

Choosing the right speed
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Prepare your business to switch

nbn is a provider of wholesale speeds to service providers. Your experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside our control (like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network). Speeds may be impacted by network congestion on nbn’s Fixed Wireless network, including during busy periods. Satellite users may experience latency. nbn™ wholesale speed tiers available to your provider vary depending on the access technology in your area.